Shipping policy
DELIVERY
We offer a range of delivery options suitable for your destination.
We usually ship via FedEx or DHL courier services. We will in most cases provide you with tracking information.
DISPATCH AND DELIVERY
- All orders are processed by 10.00 am GMT and dispatched every Monday to Friday.
- All processed orders will be dispatched in three days after placing the order.
(Calculate Delivery: 3 days to dispatch + Estimated Delivery)
- Estimated Delivery Dates are calculated for Mainland Only, other remote parts or islands can take longer for delivery)
Domestic Shipments
United Kingdom (excluding Channel Islands)
Estimated Delivery: 3 - 5 business days
International Shipments
Estimated Delivery: Calculated during checkout
DUTY/TAX CHARGES
If the country of delivery is not listed in our Delivered Duty Paid (DDP) services, you will be liable to pay Taxes/Duties. The Taxes/Duties will be due prior to delivery.
When the parcel arrives in your local country customs authorities will charge according to your local country's law which varies from country to country. During this period there will be delays caused until it is been cleared by the buyer.
European Union
Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Rest of Europe
Armenia, Belarus, Belgium, Bosnia & Herzegovina, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Jersey, Liechtenstein, North Macedonia, Moldova, Monaco, Montenegro, Réunion, Serbia, Turkey, Faroe Islands, Iceland, Norway, Switzerland, Ukraine, Mayotte
North America
Canada, Mexico, United States
Central America
Anguilla, Antigua & Barbuda, Aruba, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Sint Maarten, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, British Virgin Islands
South America
Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela
Middle East
Saudi Arabia, United Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Oman, Qatar
Rest of Asia
Bahamas, Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Maldives
Africa
Mauritius, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Djibouti, Egypt, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Nigeria, Senegal, Seychelles, Sierra Leone, South Africa, St. Helena, Tanzania, Uganda, Zambia, Zimbabwe
Oceania
Australia, Cook Islands, Fiji, French Polynesia, New Zealand (16 of 17 regions), Papua New Guinea, Samoa, Solomon Islands, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Pitcairn Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna